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Pond pump Q&A


Why has my pump stopped working?

Check the impeller - if there are strands of pondweed in the pump, this may stop the impeller from turning correctly. Check the electricity supply i.e. the fuse, or connect to an alternative power supply. If the unit still fails to operate and it is within the guarantee period, you should return it to your retailer who will be able to assist you further.

Why has the flow rate from my pump decreased?
Do I need to turn my pond pump off during the winter?
What can I do to prevent my pond from freezing over in winter?
Why do you not offer a guarantee on pump impellers?
My pump has poor water flow, what should I do?
Is my impeller covered in my warranty?
My pump did not come with a plug what should I do?
I cannot remove the impeller from my pump what should I do?