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Filtration Q&As



How do I clean my pond filter?

NEVER clean your pond filter with tap water as this kills essential bacteria. The simple way is to rinse the filter media or foams in a bucket of pond water to remove the heavy organic waste - they do not need to be sparkling clean.

Do I need to keep my pond filter on all of the time?
Which size filter should I buy?
How often do I need to change my ultraviolet bulb?
How can I check if the UV in my filter is working?

Product specific - Inponds

How do I store my Inpond during winter?

The Inpond can be run during the winter, however care should be taken to make sure is it fully immersed and cannot freeze solid. If you do not wish to keep the unit running during the winter, please follow the annual maintenance procedure in the instruction booklet and store frost free in the house or garage until spring. Please note that by removing the filter you will destroy all the good bacteria needed to process fish waste and will need to treat the pond as if it were new, once returned to the pond.

How do I check that my UVC lamp is working on my Inpond?
Do I always have to keep the Inpond running?
Why is my Inpond floating?
Can I turn the fountain/waterfall off at night or if I go away?
My LED is not coming on early enough, why?
Can I turn the LED off?

Product specific - Midipond

What is the black, oblong rubber part for?

This should be placed on the end of UV bulb for protection against it breaking.